Digital banking features

Discover the different digital banking features available on your online bank and the National Bank app

Features to help you manage your daily finances

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Practical

Access your accounts and make your financial transactions wherever you are and whenever you want.

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Secure

View your accounts securely and sign up for other services or products with online identity verification.

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Versatile

Take advantage of many features that are regularly updated to adapt to your daily reality.

Tools designed for you

Discover National Bank® features and learn how to use them easily from your online bank or National Bank app.

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Interac e-Transfer

Send and receive money through your online bank or National Bank app with Interac e-Transfer®.


Need to send an Interac e-Transfer? Sign in to your online bank.

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International transfer

Make international transfers easily with Mastercard® and Interac ®.

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Lost or stolen debit card

Temporarily lock or cancel your debit card directly from your online bank if your card is lost, stolen, or misused.


Need to manage your debit card? Sign in to your online bank.

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Lost or stolen credit card

Temporarily lock or cancel your credit card directly from your online bank if your card is lost, stolen, or misused.

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Mobile cheque deposit

Do you have a cheque to deposit? No need to go to an ABM or a branch. This feature allows you to deposit cheques by simply taking a photo.

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Offers and advice

Check out all the banking offers for which you are eligible, and benefit from a wealth of advice.


All you need to do is sign in to your online bank.

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Government payments via direct deposit

No need to manage your benefits, credits, and other payments from the Canada Revenue Agency (CRA) and Revenu Québec. Instead, they're automatically deposited into the account of your choice.


Need to manage your government deposits? Sign in to your online bank.

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Email alerts

Stay on top of your finances with email alerts. These include credit card alerts before your balance payment deadline and when a transaction exceeds the amount limit you've set. Learn more about managing your alerts.

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Ordering currencies

Simplify your business trips and vacations by purchasing foreign currency in advance. You can order the eight most common currencies, including euros and US dollars.


All you need to do is sign in to your online bank.

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My document exchange

My document exchange allows you to view, download, and upload documents with complete confidentiality.

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Virtual assistant

Get answers to your questions with our virtual assistant, available 24/7 1.

Your banking experience starts here

Your online bank is always accessible from your living room, kitchen, or garden. Make your daily transactions with just a few clicks. You're in control of your banking experience.

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My online bank

Sign up now to take advantage of your online services. Watch our demo to see how.

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National Bank app

Manage your accounts wherever you want, whenever you want, with the National Bank app. It's quick and easy.

Get started with our demos

New to my online bank? Find out how to create your account and take advantage of a host of online services.

The most frequently asked questions about digital banking features

We’re here to support you

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Need personalized advice?

Come see us or give us a call and we'll answer your questions.

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Chat with us

Get live help with our Facebook Messenger chat option.

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Do you have any questions in mind?

Check out our help centre and get the answers you’re looking for.

Little details that matter

® Interac and Interac e-Transfer are registered trademarks of Interac Corp. Used under licence.

® Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. Authorized user: National Bank

  1. Our virtual assistant may not always be able to answer your questions. If needed, call customer service at 1-888-483-5628 (toll-free) or 514-394-5555. Read the terms of use of our virtual assistant before starting a conversation.