The passbook option has not been available to new clients since May 4, 2015. If you are an existing client who uses a passbook with your account, a $2.50 monthly fee will apply.
For the fees associated with our products and services, consult the Fee Guide [PDF].
Contract governing personal deposit and investment accounts
For more information on the terms and conditions governing your new account, consult the Contract governing personal deposit and investment accounts document [PDF].
Access to basic banking services
For the terms and conditions governing whether a person may open an account or cash cheques and other items from the federal government, consult our guide to Basic Banking Services [PDF].
Access to funds policy
For details of our cheque hold policy, see the Access to Funds Policy [PDF].
Coercive tied selling
To understand what coercive tied selling is and what is not allowed, consult our pamphlet What you need to know about What you need to know about prohibited conduct [PDF].
Canada Deposit Insurance Corporation
Please refer to our page about Canada Deposit Insurance Corporation (CDIC)
FCAC account selector
Discover the Financial Consumer Agency of Canada (FCAC)’s account selector tool to compare bank accounts.