Credit card features and tools

Mastercard® World Elite® 

*National Bank's Mastercard® World Elite® credit card has won the Milesopedia 2022 awards for Best credit card in Canada for Travel Insurance, Best Mastercard® credit card with Flexible Rewards and Best Premium Mastercard® credit card. The rankings are based on an analysis of the overall features, cardholders’ opinions, and experiences with the nearly 200 credit cards available to Canadians.

TM CX Index and Forrester are trademarks of Forrester Research inc

National Bank of Canada received the highest CX Index™ score among credit card issuers in Canada in Forrester’s proprietary 2021 CX Index™ survey. The ranking was based on responses from 8,840 measuring 12 brands. The proprietary survey results are based on consumers’ opinions of the experiences with the brands in the survey. Forrester Research does not endorse any company included in any CX Index™ report and does not advise any person to select the products or services of any particular company based on the ratings included in such reports.

^TM Apple, Apply Pay, App Store, iPhone, iPod touch, iPad and iTunes are trademarks of Apple Inc., registered in the U.S. and other countries. Apple Inc. is not a sponsor or participant of National Bank Mobile Banking Solutions. 
 
^TM Android, Google Play, Google Pay, and the Android logo are trademarks of Google LLC. The use of this trademark is subject to Google’s authorization policy.

*Feature to lock or replace a card

Lock 

• You can temporarily lock your card as many times as you need and unlock it whenever you want. These actions are immediate when you request them in your online bank.
• No time limit comes with the action of locking a card.
• When the card is locked, no transactions can be made on the card. No pre-authorized debits can be processed. You can, however, pay the balance on the card.

Replace 

• The action of replacing your credit card is irreversible and cancels automatically the actual card. You can only replace your credit card 3 times in a 12-month period.
• No transactions or pre-authorized payments will be accepted on a replaced credit card.
• Once your replacement request has been made, you will receive a new credit card with a new number in the mail. You must provide this new number to merchants with whom you have pre-authorized payments to avoid fees.
• You must activate your new credit card before using it.