Help centre
Which web browsers can I use to access my online bank?
You can use the following web browsers to access your online bank:
- Google Chrome ® (version 111 or later)
- Mozilla Firefox ® (version 102 or later)
- Microsoft Edge ® (version 111 or later)
- Safari ® (version 14 or later)
Note that the Internet Explorer ® browser is not supported anymore.
If you are having technical difficulties, try deleting your browser's cookies and cache.
If you need help, email
us or call our technical support at 1-888-835-6281.
®Google browser is a trademark of Google LLC. Google LLC is not a sponsor of or participant in National Bank Mobile Banking Solutions.
®Firefox is a trademark of the Mozilla Foundation in the U.S. and other countries.
®Microsoft Edge, Windows 8 and Internet Explorer are trademarks of the Microsoft group of companies.
®Safari is a trademark of Apple Inc., registered in the U.S. and other countries and regions. Apple Inc. is not a sponsor of or participant in National Bank Mobile Banking Solutions.
Related questions
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Can I access different online services using only one sign-in partner? With the Interac® sign-in service, you can access different online services with only one sign-in partner. -
Can I change my sign-in partner? Yes, you can change your sign-in partner at any time with the Interac® sign-in service. Simply click the "Switch my sign-in partner" link and follow the instructions. -
Can I use more than one sign-in partner? With the Interac® sign-in service, you can add as many sign-in partners as you like, including your National Bank sign-in. -
Do I have to use the Interac® sign-in service to access participating online services? You don't have to use the Interac® sign-in service to access participating online services. You can use the username and password you created for that service. -
How can I learn to use my online bank? Become an online banking expert with our many available tools like demos, FAQs and virtual assistant.
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