I forgot the password for my online bank. What now?

Here are two ways to reset your password:

From your web browser:

1. Go to the sign-in page.
2. Click on Forgotten password?
3. Follow the instructions.

Watch our demo on how to reset the password for your online bank.

From the National Bank app:

1. Go to the sign-in page on the app.
2. Click on Forgotten password?
3. Follow the instructions.

Watch our demo on how to reset your password from the app.

You’ll receive a verification code the next time you sign in, even if you’ve selected the “Remember me” option.