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Tips and advice for banking

Want to know how interest works? Questions about your finances as a couple? Need to make a mobile or email payment? We're here to help you get the most out of your accounts and make your day-to-day transactions easier. Browse our tips and discover the solutions available to you.

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{"cache":{"resources":{"/content/bnc/en/accueil/particuliers/conseils/comptes-transactions/jcr:content/floating-menu":{"data":{},"depth":0}},"scripts":{},"included":{},"serviceCalls":{"/content/bnc/en/accueil/particuliers/conseils/comptes-transactions/jcr:content/floating-menu_com.bnc.aem.websites.toolkit.sling.models.react.FloatingMenuModel.getEncryptedLanguage()":"{bd739f3ccdb0939c0dd0dd5e3aa3eb5d23a37e577d11ddf00b0a382508551d4d}","/content/bnc/en/accueil/particuliers/conseils/comptes-transactions/jcr:content/floating-menu_com.bnc.aem.websites.toolkit.sling.models.react.FloatingMenuModel.getEncryptedContextType()":"{10067977aad179d001972d727e81dfd565acd020c37a4834e7ff58a0f6cffa076cec84eaf22e30d2bdd7a8eb04de0f12}","/content/bnc/en/accueil/particuliers/conseils/comptes-transactions/jcr:content/floating-menu_com.bnc.aem.websites.toolkit.sling.models.react.FloatingMenuModel.getTopFaq()":"{\"faqs\":[{\"answer\":\"Some branches are temporarily&nbsp;closed,&nbsp;and others have reduced business hours. Before your visit, check&nbsp;<a href=\\\"https://locator.nbc.ca/\\\">our branch locator<\\/a>&nbsp;for our updated business hours.&nbsp;Our ABMs continue to remain available.&nbsp;To find the closest ABM near you,&nbsp;<a href=\\\"https://locator.nbc.ca/\\\">click here<\\/a>.&nbsp;<\\/p>\\n\",\"question\":\"COVID-19: What are the modified branch business hours?\",\"complex\":\"false\",\"id\":\"/content/bnc/en/accueil/particuliers/faq-general/heures-douverture-modifiees-succursales\",\"cleanAnswer\":\"Some branches are temporarily&nbsp;closed,&nbsp;and others have reduced business hours. Before your visit, check&nbsp;our branch locator&nbsp;for our updated business hours.&nbsp;Our ABMs continue to remain available.&nbsp;To find the closest ABM near you,&nbsp;click here.&nbsp;\\n\",\"boostKeywords\":[\"covid-19, coronavirus, corona-virus\"],\"url\":\"https://www.nbc.ca/personal/faq-general/heures-douverture-modifiees-succursales.html\"},{\"answer\":\"Consult our section on&nbsp;<a href=\\\"/content/bnc/en/accueil/covid-19/voyages.html\\\">COVID-19<\\/a>&nbsp;for information regarding travel and more.<\\/p>\\nThis section is regularly updated.&nbsp;<\\/p>\\n\",\"question\":\"COVID-19 : Travel advice, refund and flight cancellation\",\"complex\":\"false\",\"id\":\"/content/bnc/en/accueil/particuliers/faq-general/covid-19-conseils-voyageurs-remboursement-annulation-de-vol\",\"cleanAnswer\":\"Consult our section on&nbsp;COVID-19&nbsp;for information regarding travel and more.\\nThis section is regularly updated.&nbsp;\\n\",\"boostKeywords\":[\"Travel, refund, flight cancellation\",\"\"],\"url\":\"https://www.nbc.ca/personal/faq-general/covid-19-travel-advices-refund-flight-cancellation.html\"},{\"answer\":\"Need to deposit a cheque? With the <a href=\\\"/content/bnc/en/accueil/particuliers/comptes/application-mobile.html\\\">National Bank mobile app<\\/a>, you can deposit cheques anytime, anywhere, by taking a photo with your smart phone or tablet.<\\/p>\\n<a href=\\\"https://demo.bnc.ca/en/course/start/public-mobile-cheque-deposit/emulator-public-mobile-cheque-deposit/emulator\\\">See demo<\\/a><\\/p>\\n\",\"question\":\"How can I deposit cheques using my mobile device?\",\"complex\":\"false\",\"id\":\"/content/bnc/en/accueil/particuliers/faq-general/comment-faire-un-depot-numerique-cheques\",\"cleanAnswer\":\"Need to deposit a cheque? With the National Bank mobile app, you can deposit cheques anytime, anywhere, by taking a photo with your smart phone or tablet.\\nSee demo\\n\",\"boostKeywords\":[\"hypothèque, mortgage deferral, mortgage, deferral, report\"],\"url\":\"https://www.nbc.ca/personal/faq-general/how-can-deposit-cheques-using-your-mobile-device.html\"},{\"answer\":\"Due to COVID-19, the Interac<\\/i> e-Transfer® limit has been temporarily modified.<\\/p>\\nYour business can send:<\\/p>\\n<ul>\\n<li>$5,000 per day<\\/li>\\n<li>$25,000 per week&nbsp;<\\/li>\\n<\\/ul>\\nTo receive funds, there is no daily, weekly or monthly limit. However, you can receive a maximum of $25,000 per transaction.<\\/p>\\nIt is possible to view the different limits when the transfer is sent.<\\/p>\\n®The Interac<\\/i> and Interac\\u202fe-Transfer are registered trademarks of Interac Corp. Used under licence.<\\/p>\\n\",\"question\":\"COVID-19: What is the limit for an Interac e-Transfer for businesses?\",\"complex\":\"false\",\"id\":\"/content/bnc/en/accueil/particuliers/faq-general/covid-19-quel-est-le-montant-limite-pour-un-virement-interac-pour-les-entreprises\",\"cleanAnswer\":\"Due to COVID-19, the Interac e-Transfer® limit has been temporarily modified.\\nYour business can send:\\n\\n$5,000 per day\\n$25,000 per week&nbsp;\\n\\nTo receive funds, there is no daily, weekly or monthly limit. However, you can receive a maximum of $25,000 per transaction.\\nIt is possible to view the different limits when the transfer is sent.\\n®The Interac and Interac\\u202fe-Transfer are registered trademarks of Interac Corp. Used under licence.\\n\",\"boostKeywords\":[\"mortgage deferral, mortgage, deferral, covid\"],\"url\":\"https://www.nbc.ca/personal/faq-general/covid-19-what-is-the-limit-for-an-interac-e-transfer-for-businesses.html\"},{\"answer\":\"We continue to implement innovative measures to support your business. Stay informed and see the complete list of our relief measures and other programs on our&nbsp;<a href=\\\"/content/bnc/fr/accueil/entreprises/covid-19.html\\\">COVID-19 page<\\/a>.<\\/p>\\nThis page is updated regularly.<\\/p>\\n\",\"question\":\"COVID-19: What support measures have been put in place by National Bank for businesses? \",\"complex\":\"false\",\"id\":\"/content/bnc/en/accueil/particuliers/faq-general/covid-19-quelles-sont-les-mesures-de-soutien-mises-en-place-par-banque-nationale-entreprises\",\"cleanAnswer\":\"We continue to implement innovative measures to support your business. Stay informed and see the complete list of our relief measures and other programs on our&nbsp;COVID-19 page.\\nThis page is updated regularly.\\n\",\"boostKeywords\":[\"mortgage deferral, mortgage, deferral, covid\"],\"url\":\"https://www.nbc.ca/personal/faq-general/covid-19-what-support-measures-have-been-put-in-place-by-national-bank-businesses.html\"},{\"answer\":\"For a credit limit increase, sign in to&nbsp;<a href=\\\"https://app.bnc.ca/\\\" target=\\\"_blank\\\">your online bank<\\/a>:&nbsp; \\n<\\/p>\\n<ol>\\n<li>Click&nbsp;Overview<\\/b>&nbsp;in the left menu&nbsp;<\\/li>\\n<li>Select your&nbsp;credit card<\\/i>&nbsp;<\\/li>\\n<li>Click&nbsp;Increase my limit<\\/b>&nbsp;<\\/li>\\n<li>Follow the instructions&nbsp;<\\/li>\\n<\\/ol>\\n\",\"question\":\"How do I increase my credit limit?\",\"complex\":\"false\",\"id\":\"/content/bnc/en/accueil/particuliers/cartes-credit-mastercard/faq/comment-augmenter-ma-limite-de-credit\",\"cleanAnswer\":\"For a credit limit increase, sign in to&nbsp;your online bank:&nbsp;\\n\\n\\nClick&nbsp;Overview&nbsp;in the left menu&nbsp;\\nSelect your&nbsp;credit card&nbsp;\\nClick&nbsp;Increase my limit&nbsp;\\nFollow the instructions&nbsp;\\n\\n\",\"boostKeywords\":[\"deferral, minimum payment\"],\"url\":\"https://www.nbc.ca/personal/mastercard-credit-cards/faq/comment-augmenter-ma-limite-de-credit.html\"},{\"answer\":\"We understand you have many questions about your loan insurance and credit card payment insurance. 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