Say goodbye to cheques! Send and receive money in just a few clicks using Interac e-Transfer® service online or via the mobile app.
If you have a banking package, Interac e-Transfers are included! Otherwise, a $1 transfer fee applies.1
No more missed payments! Set up automatic bill payments on your phone, tablet or computer, then sit back and let your bills take care of themselves.
You don't need to enter the recipient's banking information. The recipient will just have to answer the security question to deposit the funds.
To send a transfer, you need to be signed up for online banking and provide the email address or phone number of the person you're sending the money to.
The recipient must have an account with a participating Canadian bank.
Unclaimed Interac e-Transfers
Your transfer could go unclaimed for the following reasons:
1. Failure to answer security question
The recipient fails to correctly answer the security question within the permitted number of tries.
2. Transfer declined
The recipient declines the transfer.
3. Transfer expired
The recipient fails to accept the transfer before the expiry date.
4. Invalid recipient information
The notification may not have gone through for the following reasons:
How to cancel an unclaimed e-Transfer
You'll receive a notification by email or text message if your transfer is not claimed. To cancel the transfer:
1. Click on the link in the email or text message, which will redirect you to the National Bank website
2. Click on your transfer history in the left-hand menu
3. Select Cancel for the transfer in question
4. Follow the steps
® INTERAC, the Interac logo and Interac e-Transfer are trademarks of Interac Inc. Used under licence.
1. If you do not have one of the packages (The Connected, The Total, The Modest, The Minimalist, or the offer for professionals or students) or if you exceed the number of transactions included in your package, a fee of $1 may apply when you send money via Interac e-Transfer. The transfer must be sent to a bank account held at a participating Canadian financial institution. Refer to the Guide to Personal Banking Solutions for more information.