Debit card

A payment solution for your on-the-go lifestyle

Contactless payments with your debit card

Our debit cards are equipped with the Interac® Debit contactless payments feature.

Simply hold your card in front of the reader and you’re good to go! The total amount of the purchase is debited directly from your account. 

5 reasons to use it

  • You can make purchases of $250 or less without entering your PIN
  • You won’t need to carry large amounts of cash in your wallet
  • Your account balance is updated immediately
  • You’ll benefit from anti-fraud protection and preventive security measures
  • You can use your card in more than 100 countries using the Interac®, NYCE® and Maestro® networks

How does it work?

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When it’s time to pay

Look for the contactless payments symbol on the merchant’s payment terminal.

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Tap your card

Hold your card up to the reader and wait for the beep.

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Get a confirmation message

After the beep, you’ll get a message confirming your transaction.

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Icône de carte de débit

Good to know

To help protect you against theft and fraud, you will be asked to enter a PIN when you reach a $500 cumulative limit with debit contactless payments.


How to temporarily block or cancel your debit card

If your debit card has been lost, stolen or misused, you can temporarily block or cancel it directly from your online bank. 

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From your web browser

  1. Sign in to your online bank.
      
  2. On your home page, select your Chequing account in the My accounts section.
     
  3. Click Manage my card and select the appropriate option.

Watch our demo

 

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From the National Bank app

  1. Sign in to the National Bank app.

  2. Select your Chequing account on your home page.

  3. Click More on the chequing account screen.
     
  4. Click Block or cancel my card. 

  5. Then select the Block or Cancel my card option on the Manage my debit card screen and follow the instructions.

Watch our demo

 

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Little details that matter

To activate the contactless payments feature, you must first enter your PIN when you make your first transaction by inserting your card into an ABM or merchant terminal.

To activate the limit increase of your contactless payments from $100 to $250, you must first enter your PIN when inserting your card into a merchant terminal.

Contactless payments are taken directly from your chequing account. If you do not have a chequing account, the transaction is automatically withdrawn from your savings account.

You can deactivate or reactivate the contactless payment feature at any time. Call us at 1-888-835-6281 or visit us in-branch.

If you want to choose your own default account, simply call the number on the back of your card or visit a branch to make a request.

If you wish, you can still make payments by inserting your card into the terminal and entering your personal identification number (PIN).

If you have both a chequing account and a savings account, you must insert your debit card into the terminal if you want to pay with your savings account.

Debit payments with your PIN

The daily limit for debit card transactions is $2,000. Contactless payments are included in the daily limit.

Interac ® Debit contactless payments

The maximum limit is $250 per transaction. Note that a cumulative contactless transaction limit of $500 applies. Once this limit is reached, you must make another PIN payment.   

Withdrawals with your card

You can withdraw up to the maximum limit set for you by the Bank. For more information, call 1-888-835-6281 or contact your National Bank branch.

Customize the limits for your card

You can change your own limits for ABM withdrawals, contactless payments and chip-and-PIN payments, or even deactivate them completely by setting the limit at $0.

To change your limit for contactless payments, call 1-888-835-6281 or visit a branch.

You can change your limits for ABM withdrawals and chip-and-PIN transactions in four ways:

For more information on the terms and conditions that apply to your deposit account and debit card, consult the Deposit Account Agreement [PDF]

®Interac is a registered trademark of Interac Inc., used under licence.

Interac is a registered trademark of Interac Corp. Used under licence.

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