To download a report in Internet Banking Solutions for Businesses, make sure you have:

• The Download a report permission and the associated right to View
• The Manage legal entities permission and the associated right to View
• The Account summary permission and the associated right to View
• A group of accounts that includes the identifiers associated with the product

To download a report:

1. Sign in to Internet Banking Solutions for Businesses.
2. In the left menu under Transfer of funds, click File transfer.
3. From the Reports tab, select one or more product IDs by clicking the arrow. The ones that appear are the ones for which you have permission.
4. Click the arrow again.
5. Search for and select the documents. It's possible to refine the search by date, using the filter button or the dropdown menu.
6. For a one-time download, click the preview or download icon next to the file. The file will be saved on your computer.
7. For multiple downloads, click the download button at the top. When the file is ready, you will receive a notification. You can also click on the bell icon at the top right to view the notification and download the ZIP file.

Good to know

• The ZIP file expires after 5 days. You must submit a new request after this delay period.
• The maximum file size is 500 MB. If the size exceeds this limit, you should select fewer files.
• You'll have access to a few months of report history with unlimited downloads. The report history can accumulate up to a 7-year period.