Business Help centre

How do I use a scanner to make Digital deposits?

Here’s how to use a scanner to make Digital deposits:

Remove any staples or paper clips and make sure that the corners are not folded, which can cause scanning problems.
Organize the deposit items and ensure the edges are lined up and facing the same way. Sort them by size to prevent any errors.
Place the cheques in the scanner and align them with the mark on the scanner. The indicator light will turn orange and the cheques will be fed automatically into the scanner.
- Watch the instructional video for the CX30 model
- Watch the instructional video for the TS240 model

Don’t forget to clean the scanner according to the manufacturer’s instructions to maintain the quality of scanned images.

Related questions

Why do I need to keep the original cheque if I’ve received confirmation that the deposit was accepted? We want to make sure that your deposit amount has been transferred into your account and that all the control procedures have been completed before you get rid of the original cheque.
Why can’t I deposit a cheque using my mobile device? Discover the possible reasons as to why you are unable to deposit a cheque with your mobile device.
Which accounts can I use to make transactions within the National Bank app? Discover the accounts from which you can make transactions in the National Bank app for businesses.
Where can I get a scanner? Get a scanner from our recommended supplier or the supplier of your choice and start using Digital deposits to send funds to your National Bank account.
When will funds deposited remotely become available? Digital cheque deposits are subject to the deposit and withdrawal limits applicable to your account.

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